Last updated: January 2, 2026
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
- Personal Information: Name, email address, phone number, and pharmacy business details when you create an account.
- Business Data: Medicine inventory, customer records, invoices, and sales data you enter into PharmaDesk.
- Technical Data: Device information, IP address, browser type, and usage patterns to improve our service.
- Payment Information: Processed securely by third-party payment gateways. We never store your card details.
How We Use Your Information
- Provide and maintain our pharmacy management services
- Process payments and manage your subscription
- Send important updates, alerts, and notifications
- Improve our platform and develop new features
- Provide customer support and respond to inquiries
- Ensure security and prevent fraud
Data Security
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols.
- Secure Infrastructure: We use trusted cloud providers with regular security audits.
- Access Controls: Strict authentication and authorization protocols protect your data.
- Regular Backups: Your data is backed up daily to prevent loss.
- PCI Compliance: Payment processing follows PCI DSS standards.
Your Rights
- Access and review your personal information at any time
- Correct or update inaccurate information
- Request deletion of your account and data
- Export your data in standard formats
- Withdraw consent for data processing
Data Sharing
- We do not sell your personal information to third parties.
- We may share data with service providers who help us operate (payment processors, cloud hosting).
- We may disclose information if required by law or to protect our rights.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
help@pharmadesk.in