Privacy
Policy
We are committed to protecting your pharmacy's data with bank-grade security and full DPDP compliance.
Data We Collect
Account Information: Name, business name, GST number, email, and phone number provided during signup.
Pharmacy Data: Inventory details, drug names, batch numbers, and stock levels you manage on the platform.
Transactional Data: Sales records, invoices, and customer billing information generated through the POS.
Device Data: IP address, browser type, and usage logs collected for security and system optimization.
How We Use Data
To provide, maintain, and improve the PharmaDesk pharmacy management services.
To process your subscription payments and managing billing cycles.
To send critical alerts such as low-stock notifications or medicine expiry warnings.
To comply with regulatory requirements under the Drugs and Cosmetics Act and GST laws.
To provide 24/7 customer support and troubleshoot technical issues.
DPDP Act 2023 Compliance
Data Fiduciary: PharmaDesk Technologies acts as the Data Fiduciary for your account information.
Data Principal: You are the Data Principal and retain all rights to your personal and business data.
Consent: We process data solely based on your explicit consent provided during signup and usage.
Purpose Limitation: Your data is only used for the specific purposes mentioned in this policy.
Enterprise-Grade Security
Encryption: All health and business data is encrypted at rest using AES-256 and in transit via TLS 1.3.
Zero Trust: Strict access controls ensure that only authorized pharmacy staff can access specific modules.
Storage: Data is hosted on secure, ISO-certified cloud servers located within India for legal compliance.
Backups: Automated real-time backups ensure zero data loss in case of hardware or network failure.
Your Rights & Exports
Right to Correction: Easily update or correct any pharmacy or profile details via your dashboard.
Right to Erasure: Request complete deletion of your account and associated data upon subscription cancellation.
Data Portability: Export your entire inventory, sales, and customer data in CSV/Excel formats at any time.
Withdrawal: You may withdraw consent for data processing, which may result in limited service availability.
Questions about your data?
Our Data Protection Officer is available to answer any queries regarding your privacy and rights.
contact@pharmadesk.in